Skip to content

How to Become a Superhost: Excelling on Airbnb

The path to becoming an Airbnb Superhost. Learn about the criteria, steps, benefits, and tips to achieve this coveted status and boost your Airbnb business.


By Karolyn Hutson

Published on June 23, 2023

In the world of Airbnb, becoming a Superhost is the ultimate achievement. It’s a badge of honor that signifies you’re not just a host but a super one. But how do you get there? What does it take to earn this coveted status? In this guide, we’ll walk you through everything you need to know about becoming a Superhost on Airbnb.

Understanding Airbnb Superhost Status

Airbnb Superhost status isn’t just a title; it’s a testament to your dedication, hard work, and exceptional service. It’s about being the best of the best and setting a high standard for hospitality.

Definition of Airbnb Superhost

An Airbnb Superhost is an experienced host who consistently provides top-notch guest experiences. They’re the hosts who go above and beyond to ensure their guests have an unforgettable stay. But it’s not just about experience; it’s about meeting a set of criteria that Airbnb has laid out. Once you meet these criteria, you’re awarded a Superhost badge, a symbol of recognition and trust in the Airbnb community.

Importance of Superhost Status

Becoming a Superhost can significantly boost your Airbnb business. It can increase your bookings, improve your visibility on the platform, and even boost your earnings. Plus, it’s a badge of trust that can make guests feel more comfortable booking your property. After all, who wouldn’t want to stay with a host recognized for their exceptional service?

Criteria for Becoming a Superhost

Becoming a Superhost isn’t just about wanting to be one but meeting specific criteria that Airbnb has set. These criteria ensure that only the best hosts achieve Superhost status.

Minimum Hosting Requirements

To qualify for Superhost status, you need to have completed at least 10 trips or 3 long-term reservations totaling at least 100 nights. This requirement ensures that Superhosts have a solid track record of hosting and can handle the responsibilities that come with it.

Communication and Cancellation Policies

Superhosts are expected to maintain a 90% response rate or higher, meaning they’re always on top of their communication with guests. They’re also expected to have zero cancellations unless there are extenuating circumstances. This shows that Superhosts are reliable and committed to their bookings.

Guest Satisfaction and Reviews

Superhosts must maintain an overall rating of 4.8 out of 5 and have a review rate of at least 50%. This means that not only do Superhosts provide excellent experiences, but their guests also acknowledge and appreciate their efforts.

Steps to Become a Superhost

Becoming a Superhost isn’t an overnight process; it takes time, effort, and a commitment to excellence. Here are some steps to increase your chances of achieving Superhost status.

Managing Your Calendar

One of the key steps to becoming a Superhost is managing your calendar effectively. This means keeping your availability up-to-date and avoiding cancellations at all costs. Doing this shows Airbnb and your guests that you’re reliable and committed to your hosting duties.

Maintaining High Response Rate

Communication is key in the world of Airbnb. Superhosts are expected to maintain a high response rate, which means responding to guests promptly. This can be done through the Airbnb app or by setting up automatic responses. Maintaining a high response rate shows your guests that you’re attentive and ready to assist them.

Ensuring High Ratings

Your ratings play a crucial role in your journey to becoming a Superhost. To ensure high ratings, focus on providing accurate property descriptions, excellent communication, a clean space, a convenient location, a smooth check-in process, and good value for money. These factors contribute to a guest’s overall experience and can significantly impact your ratings.

Encouraging Guest Reviews

Reviews are the lifeblood of your Airbnb business. They provide valuable feedback and can influence other guests’ decisions to book your property. Encourage your guests to leave reviews by sending them a friendly reminder after their stay. You can also provide a small welcome package or a thank-you note as a token of appreciation.

Benefits of Being a Superhost

Becoming a Superhost comes with a host of benefits that can significantly enhance your Airbnb business. From increased visibility to exclusive rewards, the perks of being a Superhost are numerous.

Increased Visibility and Earnings

One of the main benefits of being a Superhost is the increased visibility on Airbnb. This means potential guests are more likely to see your listings, leading to more bookings and higher earnings. As a Superhost, you can charge a premium for your exceptional service.

Building Trust with Guests

Positive guest reviews, a testament to a Superhost's exceptional service.
Positive guest reviews, a testament to a Superhost’s exceptional service.

The Superhost badge is a symbol of trust and reliability. Guests are more likely to book with Superhosts because they know they can expect a high level of service. This trust can lead to more bookings and repeat guests.

Exclusive Rewards

As a Superhost, you can also access exclusive rewards like travel coupons, priority support, and bonus referrals. Plus, you’ll get invited to local Airbnb events, giving you the opportunity to network with other hosts and learn from their experiences.

Tips for Becoming a Superhost

Becoming a Superhost is a journey, and like any journey, it’s easier when you have a roadmap. Here are some tips to guide you on your path to Superhost status.

High-quality Photos

First impressions matter; on Airbnb, your photos are your first impression. Make sure to use high-resolution photos that accurately represent your property. This can attract more guests and help you meet the Superhost requirement for accuracy.

Effective Communication with Guests

Communication is key in the hospitality industry. Make sure to respond to your guests promptly and effectively. Consider using automated messages to ensure you never miss a message.

Home Automation

Home automation can enhance your guests’ experience by providing them with a seamless check-in process and access to modern amenities. Consider using an Airbnb Lockbox for easy self-check-in.

Cancellation Policies

To maintain your Superhost status, you need to keep cancellations to a minimum. Ensure you understand Airbnb’s cancellation policies and only cancel when necessary.

Cleanliness and Comfort

Cleanliness is a top priority for guests. Consider hiring a professional cleaning service to ensure your property is spotless. Also, make sure your property is comfortable and well-equipped with all the necessary amenities.

Frequently Asked Questions

Becoming a Superhost is a big commitment, and it’s natural to have questions. Here are some common questions about becoming a Superhost.

What are the requirements for Superhost status?

The requirements for Superhost status include hosting a minimum number of stays, maintaining a high response rate, avoiding cancellations, and achieving high ratings and reviews. These requirements ensure that Superhosts provide a high level of service and a great guest experience.

How long does it take to achieve Superhost status?

The time it takes to achieve Superhost status can vary. It depends on how often you host, how well you meet the Superhost requirements, and how quickly you can accumulate positive reviews. However, with dedication and a commitment to excellence, it’s certainly an achievable goal.

What impact does Superhost status have on earnings?

Superhost status can significantly impact your earnings. With increased visibility on Airbnb, you’re likely to get more bookings. As a Superhost, you can charge a premium for your exceptional service.

How do I improve my chances of becoming a Superhost?

Improving your chances of becoming a Superhost involves meeting the Superhost requirements consistently. This includes hosting regularly, maintaining a high response rate, avoiding cancellations, and ensuring high guest satisfaction.

Written by

With over six years of short-term rental hosting experience, Karolyn has helped hundreds of guests have an enjoyable experience. I love writing and am passionate about real estate, hospitality, and photography. Karolyn holds a bachelor's degree in Journalism and enjoys sharing her experiences to help others.